Um Protótipo para Melhoria da Qualidade na Assistência de Enfermagem

Resumo (EN)

The advancement of technology has become an important and essential tool in healthcare. Information systems help not only to a more accurate and early diagnosis, but as tools for competitiveness between entities hospital. The competitiveness is directly linked to the perception of service quality, perceived by the patient, so the figure of the nurse and the nursing staff is directly linked to these issues, since they are the professionals who maintain intermittent contact with the patient, family and between the multidisciplinary team. The aim of this study was to develop a prototype for the improvement of nursing care, utilizing the taxonomy NANDA (North American Nursing Diagnosis Association) and the results of the nursing NOC (Nursing Outcomes Classification), as well as the calculation of the indicators from inserting quantitative data on the state of health of the patient. To develop the prototype was used Access ® platform, one hundred twenty-two NANDA nursing diagnoses 2009- 2012, three hundred seventy-seven nursing outcomes and three thousand nine hundred ninetyfive indicators nursing NOC. The results have used the connection between the diagnoses and outcomes beyond the automatic measurement of quantitative indicators chosen by the nurse. Based on these studies, it was possible conclude that the prototype is feasible as a tool for decision support and increase the quality of nursing care, decreasing the time required for a care system and increasing humanization of care.