Capital Social e o uso do Blockchain em redes de negócios

Resumo (EN)

The Blockchain technology as a disruptive innovation factor must be approached considering, among other aspects, the effects on social capital in organizations. In this sense, governments and large companies have been studying Blockchain technology in a meaningful and forwardlooking way, especially analyzing the impact that bitcoin may have on the economy and its effects on other currencies and monetary policies. Currently, Blockchain technology has been drawing attention to solutions using Internet of Things (IoT), increasingly a growing demand for connected devices and services offered. In order to contribute to the understanding of the use and effects of Blockchain technology, this study aims to examine potential relationships between the use of this technology and social capital. In the present study, the impact of Blockchain adoption on social capital is centered. In this sense, a research of an applied nature, with a descriptive purpose, with a qualitative approach and data collected in secondary sources and analysis of the collected data, was chosen to evaluate the consistency of the obtained results. With this, we intend understand the research questionings about the use of the Blockchain tool in business networks and to offer a basis for new studies in a relatively new and early stage. For this, a qualitative research was carried out, exploratory and descriptive, where semi-structured interviews were performed for data collection. The analyzed data represents the critical evaluation of the indications of the comparative analysis by categories of the semi-structured interviews, identifying aspects convergent or not in the view of the respondents. The results indicate categories by implication of adoption, involving: safety, reliability, cost reduction and power distributed and not linked to intermediaries. On the other hand, some categories act as inhibitors in the adoption of Blockchain: risk in these operations, performance, knowledge exchange and adaptive competence. It has been shown that some categories act as facilitators, creating a process of knowledge transfer or expanding the results of an already existing process. The present study will allow a better understanding and dynamics of the adoption of Blockchain allowing the understanding of the changes that are imposed as necessary, with the industry 4.0. It is suggested for new studies, the approach in networks with development of a model that realizes diagnoses of the development of Blockchain and of the social capital.