A correspondência entre governança relacional e resultados sociais nas redes: casos de redes de cooperativas de material reciclável

Resumo (EN)

The objective of this study is to investigate and analyze relational governance and how it relates to social results in cooperatives networks. Once the literature review was made, it was found that there is a scarcity of studies on the subject and on the field of networks, which has social objectives, what leads to the basic proposition that there is a relation between the presence and nature of relational governance indicators and the presence and nature of social performance indicators in networks. The theoretical basis of the project lies on the theory of social networks, which has, as its principle, that social relations are important variables in development and network results. This research can be qualified as descriptive, and qualitative with multiple case study method. Questionnaires and interviews with instruments and semi-structured data from secondary sources are used as data collection. The results indicated that the proposition is supported, because several correspondences were found between relational governance indicators and social performance indicators. The theoretical benefit is the presentation of a model on influences in the construction of relational governance. The methodological benefit consists of the framework of indicators of relational governance and social performance, which have proven to be operational and reliable. From the results and the limits of the study, it is suggested as continuity a research of the subject the in insertion of the management in the scope of the study.