A cooperação em rede como fator de eficácia organizacional na gestão da coleta de resíduos sólidos domiciliares no município de Santo André

Resumo (EN)

This paper aims to analyze the network cooperation as a factor of organizational effectiveness or failure in the management of domestic solid waste collection in the municipality of Santo André. The theoretical orientation of this work was based in the assertion that society and organizations, both public or private, work in network. Cooperation will be the analysis's factor of this work to evaluate the success of one public service management of domestic solid waste collection. The methodology used in this research refers to the study of the case of the municipality of Santo André, research that is qualitative and exploratory through open interviews with semi structured and previously developed screenplay to be applied in the participants of the network and also through documentary research. lt is intended with this study to increase knowledge of determinants factors of organizational effectiveness of networks based on law. At the sarne time, the work will contribute for the improvement of public administration using the cooperation factor in its projects. lt will contribute to academic improvement considering the shortage of materiais about the topic networks based on law and domestic solid waste collection. The conclusion of our study is that there is a cooperation in network and this factor is present in all actors in different intensities. Also that this factor is responsible for organizational effectiveness in the management of the service of domestic waste solid collecting origin in all phases of the collection process in Santo André.