Resumo (EN)
The software factories have as goal main the improvement of its processes to rationalize the use of the resources and to diminish its operational costs. These companies possess development process that of some form provides to previsibility and reduction of re-work, looking for always to diminish the costs. To evaluate if this process of software development this being been followed is a challenge for these companies. This research has the objective to consider a mechanism so that the borrower of decision of the software factories can have the necessary information for improvement of its productive process. This model was created on the basis of the concepts of PSM, SPC and Software Factory. After the creation of the model of reference, based on the necessities of a software factory, had been selected 3 projects pilots for application of the model. After the collection of the data of the model, the control graphs had been created and the improvement decisions had been taken. The statistical process contrai had a positive impact in the taking of decision due the interpretation easiness.
