Resumo (EN)
This study aimed to describe how team-building companies inserted in relationship
networks access resources that promote knowledge management to achieve
competitive advantage, This is a descriptive research, qualitative in nature, and this
cross-sectional single-case study seeks to find answers to the central research
question: Does knowledge management can provide competitive advantage in teambuilding
companies inserted in a relationship network? Three theoretical axes
compose the research reference: interorganizational relationship networks,
knowledge management and competitive advantage. Initially, a bibliographical
research and subsequent field survey was conducted. Data collection was performed
through unstructured interviews with the manager and the employees of the
company. The research results showed that six factors are determinant for favoring
greater access to tangible and intangible resources and constant knowledge
exchange to achieve competitive advantage, becoming the main differentials in
relation to competition.
